Privacy Policy

Effective Date: May 8, 2025

CNY Tree Service LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.cnytreeservices.com), fill out forms, or interact with us online. By using our site, you agree to the terms outlined in this policy.

Information We Collect

We collect personal and non-personal information in several ways:

  • Contact Forms (WPForms): When you submit a quote request, feedback, or contact form, we collect your name, phone number, email address, and any message you provide.
  • Analytics (Google Analytics 4): We collect anonymized data about how users interact with our website, including pages visited, time spent, browser/device type, and geographic region.
  • Advertising and Retargeting (Facebook Pixel): We use the Facebook Pixel to understand user behavior and deliver personalized ads. This may include tracking visits, conversions, or interactions with specific pages.
  • Cookies and Tracking Technologies: Our site uses cookies to improve user experience, analytics, and marketing.

How We Use Your Information

The information we collect may be used for the following purposes:

  • To respond to inquiries, service requests, or scheduling needs.
  • To improve website performance and usability.
  • To analyze traffic and user behavior via GA4.
  • To run targeted ads and remarketing via Facebook Pixel.
  • To comply with legal obligations.

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Trusted service providers (e.g., Google, Meta/Facebook, website hosting) who assist with analytics or marketing and agree to maintain confidentiality.
  • When required by law or in response to legal processes.

Your Rights and Choices

You have the right to:

  • Access or update your personal data by contacting us directly.
  • Opt out of cookies via browser settings.
  • Unsubscribe from email communications (if applicable).
  • Request the deletion of your personal data.

Third-Party Services

We use the following third-party services on our site:

  • WPForms: For collecting contact form data securely.
  • Google Analytics 4: For tracking user interactions and performance analytics.
  • Facebook Pixel: For tracking ad performance and user engagement.

Please refer to their respective privacy policies for more information.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption and regular software updates. However, no system can be 100% secure, and we cannot guarantee absolute protection of your data.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently done so, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page with the revised date. Please check back periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:

CNY Tree Service LLC
Phone: 607-321-7579
Website: www.cnytreeservices.com
Email: cnytree@cnytreeservice.com